Delivery Information

At australiangoods.com.bd, we are committed to ensuring your orders are delivered promptly and securely. Below is a detailed guide to our delivery process, timelines, and policies to help you shop with confidence.

Delivery Policy

*Note: Business days exclude weekends and public holidays.

Delivery Areas

We currently deliver to all regions within Bangladesh. Whether you are in Dhaka, Chattogram, Sylhet, or any other location, we strive to get your order to you efficiently.

Tracking Your Order

Once your order is shipped, you will receive a confirmation email or SMS with a tracking number. Use this number to track your order’s progress through our logistics partner’s website.

Delivery Conditions

1. Ensure someone is available at the delivery address to receive the order.
2. If no one is available, our delivery partner will attempt to contact you to arrange a second delivery attempt.
3. If the second delivery attempt is unsuccessful, the order will be returned to us.

Important Notes

1. Delivery times may be affected by unforeseen circumstances such as weather conditions, strikes, or logistical delays. We will notify you in case of significant delays.
2. If your package is damaged upon delivery, please do not accept it. Contact our customer support team immediately for assistance.

Customer Support