Payment Policy

At australiangoods.com.bd, we strive to make your shopping experience seamless and secure. This Payment Policy outlines the accepted payment methods, security measures, and guidelines for a hassle-free transaction process.

We offer a variety of payment options to suit your needs:

Online Payment Methods

• Debit/Credit Cards: Visa, MasterCard, American Express.
• Mobile Wallets: bKash, Nagad, Rocket.
• Bank Transfers: Secure online banking options.

Cash on Delivery (COD)

• Pay in cash when your order is delivered to your doorstep.
• Available for selected regions within Bangladesh.

We prioritize your security during online transactions:

• All payments are processed through secure and encrypted gateways to protect your personal and financial information.
• We comply with global Payment Card Industry Data Security Standards (PCI DSS).
• Australiangoods.com.bd never stores your payment details, such as card numbers or CVV codes.

Prepaid Orders:

• Payments must be completed at checkout for all prepaid options.
• Orders will only be processed once payment confirmation is received.

Cash on Delivery (COD):

• Ensure you have the exact amount ready at the time of delivery, as delivery personnel may not carry change.
• COD orders exceeding a specific amount may require advance confirmation.

International Transactions:

• For international customers, payments can be made using international credit/debit cards.
• Currency conversion charges may apply as per your bank's policy.

Failed Transactions:

• If your payment fails but your account is debited, the amount will be automatically refunded within 5-7 business days.
• For assistance, contact our Customer Support team.

Refund Timelines:

       ***Refunds for canceled or returned orders will be processed as per our Refund Policy and credited to your original payment method.

• Ensure the billing and delivery addresses match for smoother order processing.
• Orders may be subject to verification if deemed necessary by our fraud detection team.
• For large orders or wholesale transactions, contact us in advance for customized payment solutions.