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Free shipping for orders under 5km

Shipping Policy

Welcome to australiangoods.com.bd. We aim to ensure your orders are shipped promptly and arrive safely. Please review our Shipping Policy to understand the terms, timelines, and conditions of our delivery services.

 

Shipping Charges

 

Shipping Type

Estimated Timeframe

Cost

Standard (within Dhaka)

2-3 business days

BDT 150

Standard (outside Dhaka)

2-5 business days

BDT 150

International Shipping

10-30 business days

Calculated at checkout

Free Shipping (orders > 10,000 BDT)

3-5 business days

Free

 

Shipping Process

  • Order Confirmation: You will receive an email or SMS confirmation once your order is placed.
  • Dispatch Notification: Once your order is shipped, you’ll be notified via email or SMS with tracking details.
  • Tracking Your Order: You can track your shipment using the tracking number provided in your dispatch notification.
  • Delivery Attempts: If the recipient is unavailable during the first delivery attempt, our courier partner will contact you to arrange a second attempt.

Delivery Areas

We currently deliver to all regions within Bangladesh. International shipping is available to selected countries. Please contact us for more details on international destinations.

 

Important Information

Shipping Delays:

  • Delivery times may be affected by holidays, weather conditions, or unforeseen circumstances.
  • In case of delays, we will notify you as soon as possible.

Customs and Duties (International Orders):

  • For international shipping, customs duties, and taxes may apply. These charges are the responsibility of the customer.

Unsuccessful Deliveries:

  • If a delivery fails due to an incorrect address or unavailability of the recipient, re-shipping charges may apply.

Package Inspection:

  • Please inspect the package upon delivery. If damaged, refuse the delivery and contact our support team immediately

Customer Support

          For any questions or concerns regarding shipping Policy, please contact us:

  • Phone: +8801404 458888
  • Email: support@australiangoods.com.bd

         Thank you for choosing australiangoods.com.bd for your shopping needs.